Koala Tree Motel — Lodging in Port Macquarie

Reviews of Koala Tree Motel

• Robert

  Added 2016.08.14

  Clean and well presented rooms at a reasonable rate. Management was more than happy to accommodate our dog. Very positive experience
• Seth

  Added 2016.08.07

  Thanks to the terrible professionalism of the operator I had to make dozens of phone calls to find a last-minute room, when I finally had the chance to find one at the T’s Tennis Resort, where I was greeted by a lovely lady who helped me out with a room. She even gave me a discount as the room she had left was for families, which in all fairness was no problem for me.
• Samuel

  Added 2015.12.01

  Rude, Insulting and Careless management
• Anthony

  Added 2015.10.19

  Great place. Good people running the place. Pool and BBQ. Nice rooms. Close to everything.
• Xavier

  Added 2015.09.03

  I hope this review helps.
• Thomas

  Added 2015.06.12

  Cant believe we run out of hot water for the spa and were told to wait 40 minutes to reheat .
• Joseph

  Added 2014.08.18

  I seriously wonder from where they get 4 stars hotel rating, it is a 2-star hotel to me.
• Cody

  Added 2014.08.02

  After a tedious flight to Sydney, and a 4-and-a-half-hour drive to Port Macquarie where I arrived with my 8-week-old puppy in the late hours of the evening I finally find the Koala Tree Motel where I had booked a deluxe room for the evening, only to find myself stranded outside as the reception was closed for the day. I try the reception’s phone number, in hopes that someone would still be onsite to let me into my room, but to no availability. I then see the Emergency phone number which I had to dial several times before anyone would answer, only to hear the man on the other side of the line telling me that he has gone home for the day, and that it was my fault if I had arrived late. As if I am the one supposed to make sure customers arrive during their opening hours. The man, which I assume is the manager or the owner of the hotel, did not seem to care that I was going to spend the night outside because he did not even bother to pick up the phone to see where his clients (in this case me) willing to pay good money to stay in this run down poor excuse for a motel, or even have a contingency plan for late arrivals. He also dared calling me a liar and that there was a long list of people like me on the internet. It seems that I am not the problem here, but management certainly is.
• Aidan

  Added 2014.02.19

  Anyway, if you ask me, don’t bother going to the Koala Tree Motel, find another more pleasant and better rated motel in Port Macquarie, there are plenty of them.
• Samuel

  Added 2013.09.17

  I've stayed here on and off for many years and I find management to be excellent! They try very hard if I have a problem but rarely do, they don't hesitate to assist in ways that I wouldn't have expected and really have gone out of their way for me. I can't understand why anyone would call the folks who run the place rude! I saw the manager being berated by someone once when I was in the office and I thought he was very helpful despite it. The rooms are clean, quiet and they have free internet which is fast. I get a good nights sleep and park my car underneath the building. I also think it's great that they accept pets!
• Joshua

  Added 2013.07.27

  Cheers